In each company exist quality policies, quality process and standars, that are used to achieve the quality goals defined by the upper management.
We need to make sure that we understand the purpose of every factor needed to make it success. In the industry for Software testing we have several best practices among others I pointed on TPI, TMM, CMM, use them like a guidelines to set up your testing process and obviously they have statistics that back them up, try to make your life easier using them.
